PDRM Summons

1. What are the benefits if I want to check my summons through MyEG Services?
2. Do I need to register myself before I make this online payment?
3. How do I pay my summons online?
4. When will the summons be cleared if I made the payment online?
5. Are there any charges to view my summons online?
6. From which sources these summons information come from?
7. Is the information accurate and up-to-date?
8. What if I cannot print the PDRM receipt from your website?
9. Can I check the PDRM summons on behalf of other people?
10. What if the summons status shows ‘Warrant expiry date’?
11. What if the online payment was not a success?
12. How does the PDRM Summons Alert work?
13. How do I enroll for PDRM Summons Alert service?

1. What are the benefits if I want to check my summons through MyEG Services?
The advantage of having online summons checking is as long as you have access to the internet, you may log on to MyEG's website and check if you have any summons at your convenience. This service is hassle free, time saving, cost effective and accessible at any time.

2. Do I need to register myself before I make this online payment?
Yes, you need to register with the website if you are a first time user:

• Go to Login & Registration section at www.myeg.com.my
• Select Individual Registration if you are checking your summons; or Company Registration if you are representing your company.
• Fill in the required details and click Submit.
• Once your user account is successfully created, you will be forwarded back the main page.
• Login with your username and password
• Navigate the top menu by clicking eServices > PDRM
• You have reached the front page for PDRM Services

You may also register yourself to our free PDRM Alert service which will alert you if you have any summons in the future.

3. How do I pay my summons online?
You can pay summons through credit card or FPX (direct deduction from your bank account). Please make sure you have a valid credit card or a valid FPX account to proceed for the online payment. Once the transaction is done, you will be presented with the payment receipt.

4. When will the summons be cleared if I made the payment online?
The online summons payment will be processed within 48 hours from the time of the payment was made.

5. Are there any charges to view my summons online?
No there isn’t. This service is free of charge.

6. From which sources these summons information come from?
All summons information in this website is directly channeled from PDRM server and being updated by Polis Diraja Malaysia.

7. Is the information accurate and up-to-date?
The summonses available at our website are updated daily by PDRM.

8. What if I cannot print the PDRM receipt from your website?
Please contact MyEG’s helpdesk during office hours at 03-7801 8888 or e-mail at help@myeg.com.my. You may also email us your IC number, the Merchant ID number and your contact number to check your payment status and request for a receipt.

9. Can I check the PDRM summons on behalf of other people?
Yes, you can. You may enter their valid NRIC or car registration number to view their summon status.

10. What if the summons status shows ‘Warrant expiry date’?
If this message appears, the summon warrants have expired. You need to make the summons payment at the nearest PDRM counter or contact 03-2262 6468 for more information (PDRM General Line).

11. What if the online payment was not a success?
You can contact MyEG’s helpdesk during office hours at 03-7801 8888 or email at help@myeg.com.my number, the Merchant ID number and your contact number to check your payment status and we will provide you with a receipt.

12. How does the PDRM Summons Alert work?
Normally, you may not receive any notice that you have been issued a summons until after a one month of grace period. Through this free service, we will inform you on any summons you may have via email.

13. How do I enroll for PDRM Summons Alert service?
Please click the PDRM Summons Alert link located at the top right of the webpage. Fill in your personal and contact details. Once the registration is successful, we will notify you via email if you have new summonses according to the details given.