Business Overview

My E.G. Services Berhad and its Group of companies is principally engaged in the business of development and implementation of Electronic Government (E-Government) services and the provision of other related services for the E-Government Initiative as well as investment holding. The E-Government Initiative is a Government programme which focuses on delivering improvements in terms of how the Government operates internally, and how it delivers services to the people. The overall E-Government Initiatives focuses on allowing citizens to retrieve information and perform transactions with various Service Suppliers in a convenient and timely manner by utilizing its Electronic Services (E-Services).

The main Service Suppliers that currently employ our E-Government services and solutions are Dewan Bandaraya Kuala Lumpur ("DBKL"), Jabatan Insolvency Malaysia ("JIM"), Jabatan Pengangkutan Jalan ("JPJ"), Polis Diraja Malaysia ("PDRM"), Tenaga Nasional Berhad ("TNB") and Telekom Malaysia Berhad ("TMB").

The Group’s businesses are categorized into 2 strategic business divisions:

1. Government to Citizen ("G2C")

G2C services refers to services such as driving theory test bookings, issuance and renewal of licences, electronic bill payment and payment ("EBPP") as well as online information services such as traffic summons checking and electronic bankruptcy or liquidation status searches (E-Insolvency).

These services are available online through the G2C portal and through the Group’s kiosks which will be strategically placed across the cities and in towns in all Malaysian states to allow users without ready Internet access to tap on the convenience of E-Services. The G2C portal enables users to conduct real-time transactions and to search and access information from the various Services Supliers. It provides a one-stop portal for Government-related E-Services where the users are able to find information and services in user-centric packages integrating public services across different Services Suppliers.

2. Government/Enterprise Solution ( "GES")

GES are non-Internet based services such as software and enterprise solutions, system development and maintenance as well as services rendered at the E-Services Centres. The provision of services at the E-Service Centres encompasses all aspects of the driving theory test under the driver’s licensing course, from digital imaging for security, purchase of test cards to test takings. These services are non-Internet based and as such, cannot be transacted by citizens independently.

The target markets for such services are driving schools, driving institutes, insurance companies, financial institutions and law firms, amongst others. GES services offer scalable and easy-to-manage programming solutions, which encompass software development and software customisation of its proprietary applications.

Future plans and outlook

The Group has outlined various key growth strategies for the next five year as follows:

• Commercialisation of Issuance of Probationary Driving Licence Service.
• Commercialisation of Application of Vehicle Registration Numbers and Motor Vehicle Registration (Phase 1 and 2).
• Commercialisation of Motor E-Insurance Intermediary Service.
• Commercialisation of Online Transactional Services for Jabatan Pendaftaran Negara (“JPN”) (such as application for replacement of Malaysian Identity Card (Mykad); load driving license information onto Mykad; Load passport information onto Mykad; and print contents of the citizen’s Mykad).
• Commercialisation of Road Tax Renewal Service.
• Commercialisation of Transfer of Motor Vehicle Ownership.
• Expand GES Services into the South East Asian Market.