MyEG | The Flagship E-Government Solutions and Services Provider in Malaysia

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NEWS & ANNOUNCEMENT

TEMPORARY CLOSURE OF MYEG CUSTOMER SERVICE COUNTERS

Posted date 1 June 2021

Based on the announcement of Phase One ‘Total Lockdown’ nationwide, MYEG Customer Service counters are temporarily closed starting 1 June 2021 until further notice. Walk-ins are not allowed. Customers can continue to transact online at www.myeg.com.my as usual. For assistance, please contact MYEG Customer Service on 03-7801 8888 (9am-5pm excluding weekends & public holidays).

Alternatively, please email us
[email protected] (General)
[email protected] (Maid)
[email protected] (Foreign Worker)

or reach us on Facebook/Twitter.
Thank you for your cooperation.


COVID-19 SALIVA BASED-SCREENING TEST NOW AVAILABLE

Posted date 2 March 2021

Malaysians can now choose the COVID-19 saliva-based testing from MYEG in collaboration with BP Healthcare. This safe, government-approved, non-invasive test method is fast, affordable and convenient as sample collection can be done from the safety and comforts of one’s own home or workplace. Samples will be processed at BP Healthcare’s network of laboratories, with test results available as early as the next working day on the MyQR by MYEG mobile application. This service will be offered at RM150 per test, excluding delivery charges which will vary depending on location. To register, customers can click here to make a booking, and select RT-PCR Saliva.


MYSAFEQ – HOTEL QUARANTINE BOOKING FOR COVID-19 PATIENTS

Posted date 23 February 2021

MYEG has launched MySafeQ, an online portal offering an array of hotel accommodation and amenity options available to low risk COVID-19 patients who wish to undergo mandatory quarantine requirements at a chosen hotel, ranging from 3-star to 5-star. This service approved by the Government provides COVID-19 patients with an option to be quarantined at a participating hotel, instead of undergoing quarantine at home or at a government facility such as MAEPS.
The accommodation package typically includes 3 meals a day, personal bathroom & free bathroom amenities, free in-room WIFI, cable/satellite TV channel, complimentary bottled water and a dedicated concierge & medical team on standby. Optional services such as COVID-19 swab tests, transportation to the hotel and other amenities are also available. To make a booking, visit www.mysafeq.com.my.


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