Do you need help? Email us or use options below

03-7801 8888

9am to 7pm (daily except for nationwide public holidays)

or

CAREER

All Job Position

Customer Service Department

Job Responsibilities

  • Prospecting: Offer quotations to customer (Engage with customer via phone calls / emails / face to face and walk in customers).
  • To retrieve important details from customer to generate quotations & to complete the renewal process.
  • Closing sales: Get customer to make payment for our quotations.
  • To attend to customer further queries after sales closed.
  • Attend to all the sales leads provided by company / new leads.
  • To assist customer to solve arising insurance problems and continuous follow up with customer until issue is resolved.
  • Attending email from helpdesk accordingly.
  • Liaise with internal departments in order to ensure the renewal processing is smoothly done.
  • To achieve monthly sales quota set by management.
  • Responsible to keep copies of important document for safe keeping/future reference (hardcopy / softcopy : e.g payment slips)
  • Ready to participate company road shows to promote Myeg.
  • Providing correct quotation and explanations for expanding sales.
  • Able to absorb new knowledge and updated with the latest information on the products in order to provide quality services and to attend all inquiries by customers.
  • Ready to communicate with external agencies (Governments agency & insurance companies)
  • Ability to work on selected weekends (based on duty roster)

Job Requirement

  • Candidate must possess at least a Diploma in any field.
  • Candidate must be able to converse and write in English and Bahasa Malaysia.
  • Preferably candidate with strong marketing skill and customer service skill sets.
  • Additional language or dialect would be an advantage.
  • Eye for details and accuracy.
  • Computer literate.

Interested? Apply Now

Interested candidates are invited to email their application with a recent passport-sized photograph, comprehensive resume with detailed working experience, current and expected salary to recruitment.team@myeg.com.my

*Only pdf file is accepted. Maximum file size is 2 MB each.