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PDRM Summons

1. What are the benefits I will receive if I am to check my summons through MyEG Services?
2. Do I need to register myself before I make this online payment?
3. How do I pay my summons online?
4. When will the summons be cleared if I made the payment online?
5. Are there any charges involved to view my summons online?
6. From which source does this summon information originate?
7. Is the information obtained accurate and up-to-date?
8. What if I cannot print the PDRM receipt from your website?
9. Can I check the PDRM summons on behalf of another person?
10. What does it mean if the summon status appears as 'Warrant expiry date'?
11. What if the online payment was not successful?
12. How does the PDRM Summons Notifications Alert function?
13. How do I enroll for the PDRM Notification Summons Alert service?


1. What are the benefits I will receive if I am to check my summons through MyEG Services?
The advantage of having online summons checking is as long as you have access to the internet, you may log on to MyEG's website and check if you have any summons at your convenience. This service is hassle free, time saving, cost effective and accessible at any time.


2. Do I need to register myself before I make this online payment?
Yes, you need to register with the website if you are a first time user:

  • Go to Login & Registration section at www.myeg.com.my
  • Select Individual Registration if you are checking your summons; or Company Registration if you are representing your company.
  • Fill in the required details and click Submit.
  • Once your user account is successfully created, you will be forwarded back the main page.
  • Login with your username and password
  • Select PDRM Enquiry & Payment
  • You have reached the front page for PDRM Services

You may also want to register yourself to our free PDRM Alert service which will alert you if you have any summons in the future.


3. How do I pay my summons online?
You can pay summons through credit card or online banking (direct deduction from your bank account). Make sure you have a valid credit card or a valid online banking account to proceed for the online payment. Once the transaction is successful, you will be presented with the payment receipt.


4. When will the summons be cleared if I made the payment online?
The online summons payment will be processed within 48 hours from the payment time.


5. Are there any charges involved to view my summons online?
No there isn't. This service is free of charge. However, during the payment of summonses, a fee of RM2.00 for eServices is charged for each paid summonses.


6. From which source does this summon information originate?
All summons information in this website is directly channeled from PDRM server and being updated by Polis Diraja Malaysia.


7. Is the information obtained accurate and up-to-date?
The summonses available at our website are updated daily by PDRM.


8. What if I cannot print the PDRM receipt from your website?
Please contact MyEG's helpdesk during office hours at 03-7801 8888 or e-mail at help@myeg.com.my. You may also email us your IC number, the Merchant ID number and your contact number to check your payment status and request for a receipt.


9. Can I check the PDRM summons on behalf of another person?
Yes, you can. You may enter their valid NRIC or car registration number to view their summon status.


10. What does it mean if the summon status appears as 'Warrant expiry date'?
If this message appears, the summon warrant has expired. You need to make the summons payment at the nearest PDRM counter or contact 03-2262 6468 for more information (PDRM General Line).


11. What if the online payment was not successful?
You can contact MyEG's helpdesk during office hours at 03-7801 8888 or email at help@myeg.com.my. Please indicate the IC number, the Merchant ID number and your contact number to check your payment status and we will provide you with a receipt.


12. How does the PDRM Summons Notifications Alert function?
Normally, you may not receive any notice that you have been issued a summons until after a one month of grace period. Through this free service, we will inform you on any summons you may have via email.


13. How do I enroll for the PDRM Notification Summons Alert service?
Please click the PDRM Summons Alert link located at the Quick Shortcuts section at the website. Fill in your personal and contact details. Once the registration is successful, we will notify you via email if you have new summonses according to the details given.

 

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Fax: 03-7801 8889
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