Voluntary Ownership Transfer System

1. What is Voluntary Ownership Transfer System or Sistem Tukar Milik Sukarela (STMSR)?
2. What is the advantage of using STMSR as compared to the current conventional ownership transfer?
3. How is STMSR conducted?
4. What are the terms for the vehicle owner in using STMSR?
5. Will there be any officers involved during the transaction?
6. Who is eligible to use STMSR?
7. What type of vehicle category is permitted to use STMSR?
8. What if I have forgotten the answers for the MySIKAP Security Questions?
9. Is the vehicle involved in the ownership transfer required to go to PUSPAKOM?
10. Do the seller and buyer need to be together while conducting the ownership transfer?
11. Do you refer to the vehicle's ownership handover between the bank and the owner after the hire purchase agreement is completed as Vehicle Ownership Transfer?
12. What are the permitted types of Voluntary Ownership Transfer?
13. The vehicle owner has passed away. How do I change the ownership to my name?
14. If the seller has completed his portion of the transaction (seller's section) but the transaction cannot be completed within the agreed 7-day period as the buyer has passed away, is the ownership transfer considered successful?
15. What if the seller has successfully updated the ownership transfer information, but he passed away before the transaction was completed by the buyer?
16. Can the ownership transfer be conducted if I am still on a monthly instalment for my hire purchase?
17. How is the ownership transfer conducted if the seller and buyer are at two different locations?
18. What will happen if the Buyer does not proceed with the transaction once he has received the email notification?
19. Who will make the payment?
20. How much is the payment for the Ownership Transfer?
21. How is payment for online Voluntary Ownership Transfer made?
22. What will happen once the online Ownership Transfer is successful?
23. What is the next step for the Buyer as soon as STMSR is completed?
24. How do I know if the transaction status is successful?
25. How do I get reimbursed for the balance payment of the road tax?
26. How does the new owner obtain the registration card with his name in the document?


1. What is Voluntary Ownership Transfer System or Sistem Tukar Milik Sukarela (STMSR)?
STMSR is a virtual platform where a vehicle owner can make an ownership transfer without visiting the JPJ Office. The process enables the registered owner to change the ownership to the buyer (new owner) through online transaction provided that both parties use the 1Malaysia ID access (1MID).


2. What is the advantage of using STMSR as compared to the current conventional ownership transfer?
This service offers the vehicle owner an alternative solution should they decide to make the vehicle transfer. The vehicle owner does not have to visit JPJ Office. Instead they can conduct the process at their convenience as long as they have an internet access.


3. How is STMSR conducted?
The vehicle owner can conduct the Voluntary Ownership Transfer anywhere and anytime, provided that there is internet connection, and both the owner and the buyer have registered for 1MID.


4. What are the terms for the vehicle owner in using STMSR?

  • Firstly, the owner (seller) and buyer have to be registered with 1MID access.
  • At the moment, the service is limited to individual private cars and motorcycles only.
  • The vehicle owner and the vehicle itself does not have any summonses or blacklisted summonses.
  • Bank's hire purchase is cleared (except for motorcycles).
  • PUSPAKOM's records have been updated.
  • The vehicle is registered in Peninsular Malaysia only.

5. Will there be any officers involved during the transaction?
The transaction can be conducted by the seller or buyer themselves. However, if the buyer intends to update the Registration Card, our officers can assist to update the records accordingly.


6. Who is eligible to use STMSR?
Only Malaysian Citizen who own MyKad / MyPolis / MyTentera are eligible to use this service.


7. What type of vehicle category is permitted to use STMSR?
Vehicles categorized as "Private Individual Car" only (Motokar Persendirian Milikan Individu).
** Please refer to your registration card, under “Jenis Badan” as a guideline.


8. What if I have forgotten the answers for the MySIKAP Security Questions?
STMSR cannot be conducted online and has to be referred to the JPJ Office.


9. Is the vehicle involved in the ownership transfer required to go to PUSPAKOM?
The owner has to bring the vehicle to PUSPAKOM for the ownership vehicle inspection first before the Ownership Transfer can be conducted. As for motorcycles, PUSPAKOM inspection is not necessary for this transfer.


10. Do the seller and buyer need to be together while conducting the ownership transfer?
Both seller and buyer do not need to be at the same place while conducting the online transfer. However, it is up to the users’ convenience in deciding whether to conduct it separately or at the same time.


11. Do you refer to the vehicle’s ownership handover between the bank and the owner after the hire purchase agreement is completed as Vehicle Ownership Transfer?

No, the term Ownership Transfer for this service refers to the situation when you intend to sell your vehicle AFTER you have found a new owner.


12. What are the permitted types of Voluntary Ownership Transfer?

There are four types of Ownership Transfer offered :

  • Company to Individual
  • Individual to Individual
  • Individual to Company
  • Company to Company


13. The vehicle owner has passed away. How do I change the ownership to my name?
This application cannot be conducted online as the system requires the MyKad and the registered owner's thumbprint verifications. This situation must be referred to the nearest JPJ office.

Ownership transfer for deceased owners is not covered in the Permanent Ownership Transfer and this process requires additional supporting documents from JPJ.


14. If the seller has completed his portion of the transaction (seller's section) but the transaction cannot be completed within the agreed 7-day period as the buyer has passed away, is the ownership transfer considered successful?
The transaction which is not completed by the buyer within the 7-day period will be considered unsuccessful. Therefore, the seller has to wait until the 7-day period is lapsed to conduct a new STMSR process to another buyer.


15. What if the seller has successfully updated the ownership transfer information, but he passed away before the transaction was completed by the buyer?
The seller's information was updated at JPJ. The buyer is required to complete the transaction within 7 DAYS from the date the seller made the update.


16. Can the ownership transfer be conducted if I am still on a monthly instalment for my hire purchase?
The ownership transfer can only be conducted when the vehicle owner has completed the hire purchase agreement with the Bank.


17. How is the ownership transfer conducted if the seller and buyer are at two different locations?
The ownership transfer starts with the seller who must enter the vehicle’s details like:

  • Vehicle’s Registration Number
  • Chassis Number
  • Engine Number

Then the seller has to complete the buyer’s details by entering his/her Identification number and phone number. Other particulars of the buyer’s information details will be encoded automatically through the 1MID system.
Once the transaction is completed by the seller, an email notification will be sent to the buyer to proceed with the transaction.
** NOTE: If the seller or the buyer has not registered as 1MID user, the ownership transfer cannot be conducted. Please proceed to register with 1MID first before proceeding.


18. What will happen if the buyer does not proceed with the transaction once he has received the email notification?
The application will be terminated automatically if there is no transaction response from the buyer within SEVEN (7) days from the email notification sent to the buyer.


19. Who will make the payment?
Once the buyer receives the email notification, the buyer may continue with the transaction and make the payment.


20. How much is the payment for the Ownership Transfer?
Online Permanent Vehicle Ownership Transfer Charges:

Vehicle Type Transfer Only Transfer & Update e-Hakmilik
Car RM135.00 RM187.75
Motorcycle RM8.00 RM30.75


21. How is payment for online Voluntary Ownership Transfer made?

  • Credit Card (MasterCard / Visa)
  • Online Banking

22. What will happen once the online Ownership Transfer is successful?

  • The current vehicle's road tax will be cancelled automatically on JPJ's records (the road tax sticker is no longer valid although it still displays a date which is still not expired).
  • Insurance coverage for the vehicle is cancelled.
  • The original owner's name will be updated through the system to the new owner (the Buyer).
  • The previous owner may apply for a refund on the balance amount for the road tax at the JPJ Office (subject to the road tax validity length).
  • The transaction receipt will be printed as proof of transaction for Permanent Ownership Transfer and as reference.
  • An email notification will be sent to the original owner (Seller) once the Ownership Transfer is completed.


23. What is the next step for the Buyer as soon as STMSR is completed?
The new owner must apply for a new road tax and insurance as the previous vehicle records have been cancelled.
Both insurance and road tax renewals can be made on MyEG’s website, or you may call us for assistance at 03-7801 8888.


24. How do I know if the transaction status is successful?
Once the payment transaction is completed by the buyer, a receipt will be generated and can be printed as a reference by the buyer. This also indicates the transaction has been updated successfully on JPJ's system.

Buyer/Seller may also check the ownership transfer status by contacting JPJ branches directly. Contact numbers for JPJ branches are printed on the bottom of the payment receipt.


25. How do I get reimbursed for the balance payment of the road tax?
This application can be submitted before the Ownership Transfer is conducted. The original owner is required to proceed to the nearest JPJ office with the following documents:
- A copy of Identification Card (original owner)
- A copy of bank statement / bank book (original owner)
- The recent road tax sticker (to be returned to JPJ)
** The balance refund will be remitted to the original owner's bank account only.


26. How does the new owner obtain the registration card with his name in the document?
The new owner can obtain the registration card from the previous owner. The printout to indicate the new owner can be obtained from the nearest JPJ counter free of charge.

 

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