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Voluntary Ownership Transfer System

1.What is Voluntary Ownership Transfer System or Sistem Tukar Milik Sukarela (STMSR)?
2.What is the advantage of using STMSR as compared to the current conventional ownership transfer?
3.How does the STMSR being conducted?
4.What are the terms for the vehicle owner in using STMSR?
5.Will there be any officers involved during the transaction?
6.Who is eligible to use STMSR?
7.What type of vehicle category is permitted to use STMSR?
8.What if I have forgotten the answers for the MySIKAP Security Questions?
9.Is the vehicle involved in the ownership transfer required to go to Puspakom?
10.Is the Seller and Buyer need to be together while conducting the ownership transfer?
11.Does the vehicle’s ownership handover between the bank and the owner after the hire purchase agreement is completed be referred to as Vehicle Ownership Transfer?
12.What about the change of ownership for a Company Vehicle to a new person?
13.The vehicle owner has passed away. How do I intend to change the ownership to my name?
14.If the seller has completed his portion of the transaction (seller's section) but the transcation cannot be completed within the agreed 7-day period as the buyer has passed away, does the ownership transfer be consedered as successful?
15.What about if the Seller has successfully updated the ownership transfer information, but he passed away before the transaction is comleted by the Buyer?
16.Can the ownership transfer be conducted if I am still on a monthly installment for my hire purchase?
17.How does the owner ship transfer be conducted if the Seller and Buyer are at two different locations?
18.What will happen if the Buyer does not proceed with the transaction once he has received the email notification?
19.Who will make the payment?
20.What if I forgot the answers to the Security Questions?
21.How much is the payment for the Ownership Transfer?
22.How does the payment for Online Vountary Ownership is made?
23.Must the Vehicle Owner proceed to Puspakom for vehicle inspection before applying the ownership transfer?
24.What will happen once the Online Ownership Transfer is successful?
25.What is the next step for the Buyer as soon as STMSR is completed?
26.How do I know the transaction status is successful or not?
27.How to reimburse the balance payment for the road tax?
28.How does the new owner obtain the registration card with his name in the document?


1.What is Voluntary Ownership Transfer System or Sistem Tukar Milik Sukarela (STMSR)?
STMSR is a virtual platform where a vehicle owner can make an ownership transfer without visiting the JPJ Office. The process enables the registered owner to change the ownership to the buyer (new owner) through online transaction providing both parties uses the 1Malaysia ID access (1MID).


2.What is the advantage of using STMSR as compared to the current conventional ownership transfer?
This service offers the vehicle owner an alterative solution should they decide to make the vehicle transfer. The vehicle owner does not have to visit JPJ Office, instead they can conduct the process at their convenience as long as they have an internet access.


3.How does the STMSR being conducted?
The vehicle owner can conduct the Voluntary Ownership Transfer anywhere and at anytime, providing there is and internet connection and both the owner and the buyer has registered the 1MID application.


4.What are the terms for the vehicle owner in using STMSR?

  • The owner (seller) and buyer has to register with 1MID access
  • At the moment, the service is limited to Individual Private Cars only
  • The vehicle owner and the vehicle itself does not have any summonses or blacklisted summonses
  • Bank’s hire purchase is cleared
  • Puspakom’s records has been updated


5.Will there be any officers involved during the transaction?
The transaction can be conducted by the Seller or Buyer themeselves. However, if the Buyer intends to update the Registration Card, our officers may assist to update the records at JPJ counter without any additional cost.


6.Who is eligible to use STMSR?
Only Malaysian Citizen who owns MyKad / MyPolis / MyTentera are eligible to use this service


7.What type of vehicle category is permitted to use STMSR?
Vehicles that are permitted for STMSR is from the type “Private Individual Car” only (Motokar Persendirian Individu). This means vehicles categorized as Van, Jeep, Bus and Caravan are not permitted for the online ownership transfer.
** Please refer to your registration card, under “Jenis Badan” as a guideline.


8.What if I have forgotten the answers for the MySIKAP Security Questions?
STMSR cannot be conducted online and has to be referred to the JPJ Office.


9.Is the vehicle involved in the ownership transfer required to go to Puspakom?
The owner has to bring the vehicle to Puspakom for the ownership vehicle inspection first before the Ownership Transfer can be conducted


10.Is the Seller and Buyer need to be together while conducting the ownership transfer?
Both seller and buyer does not need to be at the same place while conducting the online transfer. However, it is up to the users’ convenience in deciding whether to conduct it separately or during the same time.


11.Does the vehicle’s ownership handover between the bank and the owner after the hire purchase agreement is completed be referred to as Vehicle Ownership Transfer?

The term for Onwership Transfer for this services refers to the situation when you intend to sell your vehicle AFTER you have found a new owner.


12.What about the change of ownership for a Company Vehicle to a new person?

There are 2 stages for STMSR. Currently, the ownership transfer is permitted for an individual person to another individual person only. Ownership transfer for company vehicles will be launched soon.


13.The vehicle owner has passed away. How do I intend to change the ownership to my name?
This application cannot be conducted online as the system requires the MyKad and the registered owner's thumbprint verifications and must be referred at the nearest JPJ office.Br> Ownership transfer for deceased owners is not covered in the Permanent Ownership Transfer and this process requires additional supporting documents from JPJ.


14.If the seller has completed his portion of the transaction (seller's section) but the transcation cannot be completed within the agreed 7-day period as the buyer has passed away, does the ownership transfer be consedered as successful?
The transaction which is not completed by the buyer within the 7-day period will be considered as unsuccessful. Therefore, the Seller has to wait until the 7-day period is lapsed to conduct a new STMSR process to another buyer.


15.What about if the Seller has successfully updated the ownership transfer information, but he passed away before the transaction is comleted by the Buyer?
The Seller’s information was updated at JPJ. The Buyer is required to complete the transaction within 7 DAYS from the date the Seller made the update.


16.Can the ownership transfer be conducted if I am still on a monthly installment for my hire purchase?
The ownership transfer can only be conducted when the vehicle owner has completed the hire purchase agreement with the Bank.


17.How does the owner ship transfer be conducted if the Seller and Buyer are at two different locations?
The ownership transfer starts with the Seller who must enter the vehicle’s details like:

  • Vehicle’s Registration Number
  • Chassis Number
  • Engine Number
The next step, the Seller has to complete the Buyer’s details by entering his/her Identification Number and phone number. Other particulars for The Buyer’s information details will be encoded automatically through the 1MID system.
Once the transaction is completed on the Seller’s, an email notification will be sent to the Buyer to proceed with the transaction.
** NOTE: If the Seller or the Buyer has not registered as 1MID user, the ownership transfer cannot be conducted. Please proceed to register with 1MID first before proceeding. [Please click here for more information on 1MID registration]


18.What will happen if the Buyer does not proceed with the transaction once he has received the email notification?
The application will be terminated automatically if there is no transaction response from the Buyer within SEVEN (7) days from the email notification sent to the Buyer.


19.Who will make the payment?
Once the Buyer receives the email notification, the Buyer may continue with the transaction and make the payment.


20.What if I forgot the answers to the Security Questions?
The Online Ownership Transfer cannot be made online and you have to proceed with the conventional way of transferring ownership at the nearest JPJ Office.


21.How much is the payment for the Ownership Transfer?
Online Permanent Vehicle Ownership Transfer Charges:

Vehicle Type
Transfer Only
Transfer & Update e-Hakmilik
Car
RM 135.00
RM 187.75
Motorcycle
RM 8.00
RM 30.75


22.How does the payment for Online Vountary Ownership is made?

  • Credit Card (Mastercard / Visa)
  • Online Banking


23.Must the Vehicle Owner proceed to Puspakom for vehicle inspection before applying the ownership transfer?
The Vehicle Owner (Seller) must proceed with the vehicle inspection at Puspakom first before applying the online ownership transfer?


24.What will happen once the Online Ownership Transfer is successful?

  • The current vehicle’s road tax will be cancelled automatically at the JPJ records (the road tax sticker is no more valid although it still displays a date which is still not expire)
  • Insurance coverage for the vehicle will be cancelled.
  • The original owner’s name will be updated through the system to the new owner (the Buyer)
  • The previous Owner may apply for a refund the balance amount for the Road Tax at the nearest JPJ Office (subject to the road tax validity length)
  • The transaction receipt will be printed as proof of transaction for Voluntary Ownership Transfer and as reference.
  • An email notification will be sent to the original owner (Seller) once the ownership transfer is completed.


25.What is the next step for the Buyer as soon as STMSR is completed?
The new owner must apply for a new road tax and insurance as the previous vehicle records has been cancelled.
Both insurance and road tax renewals can be made at MyEG’s website, or you may call us for assistance at 03-7801 8888.


26.How do I know the transaction status is successful or not?
Once the payment transaction is completed by the Buyer, a receipt will be generated and can be printed as a reference to the Buyer. This also indicates the transaction has been updated successfully at JPJ's system. Buyer/Seller can also check the ownership transfer status by contacting directly with JPJ Branches. Contact numbers for every JPJ Branch is printed at the bottom of the payment receipt.


27.How to reimburse the balance payment for the road tax?
This application can be submitted before the the ownership transfer is conducted. The original owner is required to proceed to the nearest JPJ office with the following document:
- A copy of Identification Card (original owner)
- A copy of bank sttement/ bank book (original owner)
- The recent Road Tax sticker (to be returned to JPJ)
** The balance refund will be remitted to the original owner's bank account only.


28.How does the new owner obtain the registration card with his name in the document?
The new owner can just obtain the Registration Card from the previous owner. The print out to indicate the new owner can be obtained from the nearest JPJ counter free of charge.

 

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